Terms & Conditions

By accessing and using this website the user accepts and agrees to be bound by the Terms and Conditions. Users should check for current Terms and Conditions as these can be updated and changed from time to time.


Definations:
  • Angelcineworld means Angel Multimedia & Entertainment.
  • User means the person accessing the website and availing the online booking facility.
  • Customer includes all the patrons of Angelcineworld and also includes the user defined above.
  • Website means www.angelcineworld.com

Admission subject to following conditions:
  • This ticket is non-transferable/non-refundable and can't be exchanged.
  • This ticket is valid for date and show of issue only.
  • Kindly keep this ticket till the end of the show.
  • Smoking is not allowed anywhere in the theater primises.
  • For security reasons, physical and baggage inspection may be conducted. We request your kind cooperation.
  • Outside foods and beverages are not allowed.
  • Subject to Amreli Jurisdiction.

Purchasing tickets online:

Cinema tickets are sold by Angelcineworld and can be purchased by the user via the online booking system using credit/debit cards.

A nominal convenience fee shall be charged from each user over and above the prescribed value of the ticket. This convenience fee shall be in lieu of the convenience given to the user by Angelcineworld and shall not form a part of the value of the ticket.


Booking of tickets:

The user must provide Angelcineworld with the correct information pertaining to the cardholders name, card type, the card number, the card expiry date and the security code on the back of the card (if any) in order to make payment to Angelcineworld Cinema. The user shall be responsible for the correctness of the information provided and shall not be indemnified if the information is wrongly entered whether intentional or unintentional.

The user must ensure the correctness of all details of the booking before finally booking their tickets as Angelcineworld will accept no responsibility and will not issue a refund for wrong bookings that are the fault of the user. If the user experiences problems with the booking process, they are to call the helpline number of Angelcineworld specified on the booking page. The Portal shall not cancel any bookings once the transaction is completed.

Once the booking has been processed, the user will receive a confirmation e-mail to their e-mail address with all the relevant details of their booking. Angelcineworld is not responsible and will not issue a refund to the user for selecting the wrong tickets or if the user does not meet the minimum age requirements for that particular film. The online booking is non transferable and cannot be further sold.

To collect the tickets the user must present the credit/debit card that was used to book the tickets in that particular cinema. The user has to carry the print out of the confirmation mail or Softcopy in Mobile. The user shall also carry proof of age for movies certified 'A'.


Cancellation of tickets:
    The booking shall be deemed to be cancelled in the following circumstances:-

  • The booking is valid only for the viewing of the film at a specified multiplex of Angelcineworld. The booking shall become valueless and non refundable if not used on the date specified on its face.

  • If, in the opinion of a representative of the Angelcineworld, the user is in breach of these Online Booking Terms or is under the influence of drugs or alcohol, or that it is necessary for the safety or comfort or security of other customers or for the protection of property, the representative reserves the right to refuse the entry or request the Customer to leave the multiplex and may if necessary physically remove the Customer from the multiplex or physically restrain the Customer.

  • Angelcineworld is required to abide by and enforce the age restrictions as specified by the Law for the time being in force. In the event that an authorised Angelcineworld representative is of the opinion that the user does not meet the minimum age requirement and the user cannot provide photographic proof that they are of the required age, Angelcineworld will not permit entry to that performance or film.


General Conditions:

Angelcineworld will do everything possible to ensure the show and operating times of the cinema are true to the advertisements. However due to circumstances beyond Angelcineworld control there may be times that a film has to be cancelled or shown at a different time. In this instance the user may be given a refund of the ticket only. The mode of refund shall be at the sole discretion of Angelcineworld. If any show is cancelled or cancellation is done from the management of Angelcineworld then the formalities for the same will be taken in to consideration. The user agrees not to bring in any action against Angelcineworld in such instance.

The user who has booked for a movie certified as 'A', must provide Angelcineworld Cinema with the relevant proof of entitlement when the tickets are being collected or upon entry to the cinema.


Warranties and Indemnification :

The user represents that he/she is of sufficient legal age to use this service, and he/she possess the legal right and ability to create binding obligations for any liability he/she may incur as a result of the use of this service.

The user understands that he/she is financially responsible for all uses of this service by him/her and those using his/her login information. The user will supervise all usage of the booking facility under his/her name or account.

The user warrants that all information supplied by him/her and members of his/her household in using the booking facility are true and accurate